Privacy policy

Last updated: December 30, 2025

Korth Creations operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Korth Creations is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites, Links, Services 

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Third-Party Services for Proof Management

We use Proofer Proof Management to facilitate proof approvals and ensure accurate customization of your orders. When interacting with this service, the following personal data may be collected:

• Name, Email address, Phone number, Physical address, Geolocation, IP address, Browser, and operating system

This information is used solely for proof verification and order processing. For details on how Proofer Proof Management handles data, please review their Privacy Policy

Note on Email Delivery: To ensure successful email communication during the proof approval process, Proofer includes a blind carbon copy (Bcc) of each outgoing message to a support address managed by their team. This is used solely to verify deliverability when detailed logs are not provided by the email service. No personal information is used beyond this purpose, and messages are not monitored for marketing or behavioral profiling.

Data Retention: According to Proofer’s stated policy, files attached to proofs (internal or external) are retained for one year after the proof has been sent. Retention and deletion of these files are managed directly by Proofer in accordance with their Privacy Policy.

Third-Party Services for Product Reviews

We use Judge.me to manage and display product reviews on our site. When you leave a review, Judge.me may collect personal information such as your name, email address, phone number, physical address, geolocation, IP address, browser and operating system, purchase details (via Link Data), and your review content. This information is used to verify authenticity and improve customer experience. Judge.me acts as our data processor and complies with applicable data protection regulations. You can view their privacy practices here.

Social Media Platforms (Pinterest)

Pinterest Tracking Disclosure

We use Pinterest’s tracking technologies to monitor customer interactions with our products from Pinterest to checkout. This means if you engage with our store through Pinterest (e.g., clicking on a Pin or interacting with a product), Pinterest may collect data about your activity, including browsing behavior and purchase actions. This data helps improve personalized recommendations and advertising.

How Pinterest Tracks Data:

• Pinterest may use cookies and similar technologies to follow your interactions.
• If Pinterest’s tracking tools, such as the Pinterest Tag, are implemented in our store, they may collect details of your browsing and purchasing behavior.
• Data collected may be shared with Pinterest to optimize user experience and marketing effectiveness.

Managing Your Privacy: You can adjust your privacy preferences through Pinterest’s settings

 

Social Media Platforms (Meta)

We use Meta Business Tools, including the Meta Pixel, to understand how visitors use our site and to measure and improve our advertising on Facebook, Instagram, and Messenger. Through these tools, we share certain “Event Data” with Meta Platforms.

Event Data We Share Under the Conservative Tier Our current integration is set to the Conservative data‑sharing level. This means we may share the following information with Meta when you consent to tracking:

• Page and product views
• Items added to or removed from your cart
• Search terms used on our site
• Customer Click ID 
• Customer Agent ID 
• Payment information (transaction metadata only — such as order value and currency; we do not share full credit card numbers)
• Initiated checkout events
• Purchase events

Purpose of Data Sharing We use this information to:

• Measure and report on the performance of our ads
• Attribute conversions to our campaigns
• Create and use audiences for ad targeting and retargeting
• Improve ad delivery and personalization on Meta products

We do not sell this information. Data shared with Meta is processed in accordance with Meta’s Privacy Policy.

Consent for Meta Tracking Our site uses a consent management tool that blocks the Meta Pixel and related cookies until you choose to accept them via our cookie banner. This means no data is sent to Meta until you have given your consent. If you decline, Meta tracking will remain inactive for your session. You can change your consent preferences at any time using the cookie settings link in our site footer or by adjusting your browser settings.

Off‑Facebook Activity The event data we send to Meta is part of what Facebook calls “off‑Facebook activity” — information that businesses and organizations share with Meta about your interactions with their websites and apps. You can view a summary of this activity in your Facebook account and choose to disconnect it from your profile by visiting your Off‑Facebook Activity settings here.

Third‑Party Notice Third parties, including Meta, may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting by visiting AboutAds.info/choices or YourOnlineChoices.eu, and you can adjust your Facebook Ad Preferences and Off‑Facebook Activity settings at any time.

Jurisdiction‑Specific Information Where required by law (for example, in the EU/UK), we obtain your consent before placing or reading Meta cookies or similar technologies. For visitors in the EU/EEA and UK, in relation to certain Event Data collected via the Meta Business Tools and transmitted to Meta for the purposes described above, we and Meta are “joint controllers” at the point of collection and transmission. That joint processing is governed by Meta’s Controller Addendum(s). After transmission, Meta acts as an independent controller for its subsequent processing. For measurement and analytics services, Meta may process certain data as our processor under its Data Processing Terms.

Sensitive Data We do not intentionally send Meta Business Tools any information about children under 13 or any sensitive categories of data (including health information or financial account numbers). If you believe such data has been shared inadvertently, contact us and we will investigate and take appropriate action.

For more information about how Facebook and Instagram handle your data, please visit their respective privacy policies:

Facebook Privacy Policy

Instagram privacy Policy

 

Third-Party Services for Behavioral Analytics (Lucky Orange)

We use Lucky Orange to better understand how visitors interact with our website and to improve your shopping experience. Lucky Orange may collect and process the following types of data during your visit:

• Session recordings of mouse movements, clicks, scrolls, and page visits
• Device and browser information, including IP address (anonymized by default)
• Geolocation data, inferred from IP and browser settings
• Custom user data (e.g., logged-in status or cart contents), if enabled
• DOM capture, which may include visible page content
• Keystroke data, only if explicitly enabled and limited to non-sensitive fields

Sensitive fields such as passwords and financial information are never recorded.

We use this data solely to identify usability issues, optimize site layout, and improve customer experience. Lucky Orange does not use this data for marketing, profiling, or advertising unless explicitly configured to do so.

Your Privacy Choices

• You may opt out of Lucky Orange tracking by enabling your browser’s Do Not Track setting or by visiting Lucky Orange’s Data Privacy Manager
• We honor Global Privacy Control (GPC) signals where required by law
• If you reside in California, Colorado, Virginia, Connecticut, Utah, or other states with applicable privacy laws, you may exercise your rights—including opting out of behavioral tracking and targeted advertising—via our “Do Not Sell or Share My Info” link in the site footer
• For more information about Lucky Orange’s privacy practices, please refer to their Privacy Statement

Live Chat Functionality

Our website uses Lucky Orange’s live chat feature to assist visitors in real time. When you engage with the chat, Lucky Orange may collect:

• Chat transcripts, including any information you voluntarily provide
• Behavioral data such as time on page, scroll depth, and exit intent
• Device and browser information, including anonymized IP address
• Page content visible during the chat session (via DOM capture)

This data helps us respond to questions, resolve issues, and improve your experience. Chat transcripts are not used for marketing or profiling unless explicitly configured to do so.

 

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 

Third‑Party Services for Security & Fraud Prevention

We use NoSpy – Protect Data to help secure our store, prevent fraudulent activity, monitor visitor interactions, and support checkout integrity. As part of these services, NoSpy may access certain customer information, including your name, contact details, IP address, device and browser information, and general browsing behavior. NoSpy may also interact with our analytics tools and checkout validation systems to ensure secure and compliant transactions. This data is used solely for security, fraud prevention, and operational analytics that help us protect and improve our website. You can review NoSpy’s practices through their published Privacy Policy.

 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

 

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

 

Your Rights and How We Share Data

To exercise these rights, submit a verifiable request via our LINK. We will respond within 45 days.

We share information with service providers (e.g., payment processors, analytics services) only as needed for business operations. These partners are contractually required to use your data only as instructed by us and never for their own purposes. For step-by-step actions (download your data, correct information, or delete your account), visit our LINK for easy self-service tools.

 

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@korthcreations.com.